Up Agro Foods

Deliver Season's Best

Ordering & Payment

How do I place an order?

You can place an order through our website by browsing our products, adding items to your cart, and proceeding through the checkout process. You'll need to create an account or check out as a guest.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely.

Is my payment information secure?

Yes, we use industry-standard SSL encryption to protect your payment information. We don't store your full credit card details on our servers.

Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 3-5 business days after processing. Expedited options are available at checkout for faster delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. International delivery times vary by destination, typically 7-14 business days.

Can I track my order?

Yes, once your order ships, you'll receive a tracking number via email that you can use to monitor your package's progress.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy for most items. Products must be unused and in their original packaging with all tags attached.

How do I initiate a return?

Contact our customer service team to request a return authorization. Once approved, you'll receive instructions for returning your item.

How long do refunds take?

Refunds are processed within 5-7 business days after we receive your returned item. The time it takes for the refund to appear in your account depends on your payment method.

Still have questions?

Our customer service team is happy to help with any other questions you may have.

Contact Us